Privacy policy.

Privacy and Data Collection Policy

Who We Are

Maratos Counselling and Consulting is a team of Registered Social Workers and Psychotherapists in Ontario, Canada. We provide psychotherapy, supervision, and professional development services. Protecting your privacy is central to how we operate.

What We Collect

When you visit our website or contact us, we may collect:

  • Your name and contact information (email, phone)

  • Details submitted via forms (e.g., consultation or intake forms)

  • Appointment preferences or availability

  • Website usage data via cookies or analytics tools

We do not collect Personal Health Information (PHI) through this website.

How We Use Your Information

We may use the information you provide to:

  • Respond to your inquiry

  • Book or confirm appointments

  • Send newsletters or resources (if you opt-in)

  • Improve our website and services

Data Storage and Security

We use secure, encrypted platforms to protect your information. Only authorized team members have access to your data.

We comply with Canadian privacy laws, including:

  • PIPEDA – Personal Information Protection and Electronic Documents Act

  • PHIPA – Personal Health Information Protection Act (Ontario)

Third-Party Tools

We use trusted third-party tools for:

  • Online forms and scheduling

  • Email communications

  • Website analytics

These services are vetted to ensure compliance with privacy and security standards.

Cookies and Analytics

Our website may use cookies or tracking tools (such as Google Analytics) to collect anonymous data about how visitors use our site. You can disable cookies in your browser settings.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for corrections or deletion

  • Withdraw consent for communications

To make a request, email us at: [Insert Contact Email]

Policy Updates

We may update this policy as needed. The most current version will always be available on this page with the effective date listed at the top.

Contact

Questions or concerns about this policy? Contact:

Alison Maratos, MSW, RSW
Maratos Counselling and Consulting
info@maratoscounselling.com
519-752-3653